FAQ: Questions and Answers about 1xSlots

On the main page of the site select the way of creating an account: by phone number, e-mail or through social networks. Specify the necessary data, enter a promo code, if you have any. Choose the currency and replenish the game account.

If you don't receive an email with a confirmation link for a long time, check your spam folder. We also advise you to check if you put correct email address while registration on the 1xslots website and contact support if needed.

This precaution is necessary for additional security each player to ensure the safety of the account, the funds won and to prevent scams from becoming more frequent.

On average the verification of the gaming account takes 24 hours.

Unfortunately, a player cannot change the name given at registration. This is why it is necessary to consciously provide correct data when creating your account.

If you have lost your password, try to restore it by pressingRecover passwordbutton which is located near the password box, or contact helpdesk.

After selecting a currency, the means of depositing must be specified in financial managementfield. For example, VISA card, MIR card, QIWI wallet, etc. After that, enter the personal data of the account holder/cardholder.

The casino uses a secure communication protocol through SSL encryption for complete security of all transactions carried out on the website. Confidentiality of players' data is one of the fundamental principles of gambling club.

To withdraw funds from your balance in your personal cabinet, use a special sub-category in the menu, which specifies the available output methods. The money can be withdrawn using the same system through which the deposit was made.

Usually withdrawal delays occur for several reasons - bonuses are not fully played, the account is not verified or errors were made during registration. Carefully check all the specified data, so that your account is not blocked.

Yeah. On 1xslots casino it is possible to play both with real and virtual money in demo mode.

If you have decided to delete your profile, send an email to the email address of the gambling club with the request. After that, the casino representatives will contact you and, if there is no doubt that the account closure was requested directly by its owner, the account deletion procedure will begin.